Activa Guarantee

All Activa products are 100% satisfaction guaranteed.  If the product does not meet your satisfaction, please keep the package, the unused portion of the product and your receipt.  


If the product was purchased at one of our retail partners, please bring the package, product and receipt to the retailer so they can ensure you are satisfied with your purchase.


If the product was purchased from Activa directly, you can reach out to us at or 915-595-2917 ext. 103 for a replacement product or a refund.


Activa reserves the right to verify the information provided and to deny any Guarantee requests at its discretion in cases of suspected fraud or other instances of abuse of The Activa Satisfaction Guarantee.